The Bank of New York Mellon Corporation EMEA Cookie Notice for MyRemoteSupport Portal
Effective from May 25, 2018
How we use Cookies and Similar Technologies
The Bank of New York Mellon Corporation and its affiliates ("we" or "us") use cookies, web beacons and similar technologies ("Cookies") to operate our websites and web-based applications (“Websites”), store information, enhance and personalise your browsing experience (including through customised services and advertisements, carrying out analytics and improving the functionality of our Websites), and allow you to share information on our Websites with persons you know on social media or by other means. The information set out in this notice is provided in addition to our privacy notice, and should be read alongside our
Privacy Notice.
What this Cookie Notice covers
This Cookie Notice sets out:
what is a Cookie;
the Cookies used on our Websites;
how we use those Cookies;
third party sites;
third party advertising; and how to opt-out;
information about data transfers
contact us
What is a Cookie?
A Cookie is a small file placed on your device when you visit certain websites. Cookies provide a way for the Websites to recognise users and keep track of the users' preferences (such as login, language, font size and other display preference) over a period of time, so users don't have to keep re-entering them whenever they come back to the websites. Cookies perform essential functions to improve a user’s browsing experience.
You do not need to have Cookies turned on to visit most of our Websites. However, having Cookies turned on should allow for a better, personalised experience, and is required for certain parts of the Websites' functionality. Consequently, blocking all or certain Cookies may impact your experience of our Websites and certain services or features thereof may not be available to you.
Who sets Cookies?
Cookies may be set on our Websites by us or by third parties providing certain services to us such as analytics and advertising services. Cookies may also be set by another website prior to or during your visit to our Websites.
These are known as ‘first party’ and ‘third party’ Cookies.
First party Cookies belong to the website domain that appears in the browser address bar.
Third party Cookies belong to website domains that are different from the one shown in the address bar. Some web pages can feature content from third-party domains (such as banner ads). Other sites may also set Cookies on your device during a visit to one of our Websites. These sites will be approved partners of ours listed in the below cookie list. Any information collected by these approved partners using third-party Cookies will be managed and controlled by the third-party partners according to their privacy policy.
How long do Cookies Last?
Cookies can be placed either for an individual "session" or on a "persistent" basis.
"Session" Cookies are temporary and will expire at the end of a browser session; that is, when you leave a website. Session Cookies allow a website to recognize you and carry information as you navigate between pages during a single browser session and allow you to use the website efficiently.
"Persistent Cookies" remain in the Cookie file of your browser even after you leave a website and after the browser is closed. These Cookies remain valid until their set expiry date (unless deleted by the user before the expiry date). These Cookies allow a website to collect and analyze (on an aggregated basis) traffic and use of the website, monitor the system and improve operating performance. For example, they enable a website to recognize you on your return, remember your preferences and provide tailored services to you. For more information about Cookies, how they work, why they are so useful and how to disable them, please visit
Allaboutcookies.org.
The duration of the Cookies we use on our website is specified in the below cookie list.
Cookies on our Websites
Below we describe the Cookies we deploy on our Websites, organised by the categories defined by the International Chamber of Commerce. This list (together with the rest of this notice) is reviewed on a regular basis and is subject to change from time to time.
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary
These Cookies are essential and help support security and basic functionality, as they enable you to move around the Websites and use their features, such as accessing secure areas. Without these Cookies, services you've asked for (such as internet banking) can't be provided. These Cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet. These Cookies can be disabled through your browser or device settings but to do so would prevent our Websites from working properly, e.g. we cannot guarantee the security during your visit.
Cookie Subgroup |
Cookies |
Cookies used |
Lifespan |
myremotesupport.bnymellon.com |
ns_s |
First Party |
0 Days |
myremotesupport.bnymellon.com |
ns_sl |
First Party |
0 Days |
We will not set any cookies other than those that are Strictly Necessary without your consent. When we add new Third Party cookies we will seek your consent again, and we will always ask you to refresh your consent every 180 days.
Third Party Sites
Our Websites may contain links to third party sites (including social media bookmarking buttons which enable you to share certain content on our Websites). Please review the Cookie and Privacy policies of these sites to understand how they may use Cookies and your information.
Third Party Advertising
We may use third party advertising companies to serve ads on our behalf across the Internet. This enables us and these third parties to target advertisements to you for products and services in which you might be interested. To measure and track the effectiveness of such ads and to personalise advertising content to you, these companies will use Cookies and other tracking technologies, e.g. by setting a Cookie on your device when you click on one of our ads or visit a webpage associated with our campaigns. These companies may also use and measure information about your visits to our Websites as part of this same process. Third-party Cookies and tracking technologies are governed by each third party's specific privacy or Cookies policy, not our Cookie Notice.
When accessing any third-party/external sites via links provided, you will leave our Websites. These third party sites are not controlled or endorsed by BNY, and BNY is not responsible for the contents, operation or security of these sites.
Opting-out of Third Party Advertising
You have the ability to opt out of many third-party advertisers. For example, you may go to the Digital Advertising Alliance (“DAA”)
Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by
DAA companies. You may also go to the Network Advertising Initiative (“NAI”)
Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by
NAI members.
Opting out from one or more companies listed on the DAA
Consumer Choice Page or the NAI
Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Websites or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject Cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at
www.aboutads.info or the NAI’s website at
www.networkadvertising.org.
Data Transfers
BNY operates on a global basis. The activities carried out in the context of this Cookie Policy may lead to the transfer of your personal information to countries that are subject to different standards of data protection, including the United States and India. BNY will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests, and that transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights.
Privacy Notice
For more information regarding the conditions of our processing of your personal information using Cookies on our websites as well as your rights under applicable data protection laws, please consult our
Privacy Notice. Regarding third party Cookies, please consult the Cookies Notice and Privacy Notice of the third-party provider at hand for more information and/or in order to know how to exercise your rights.
Contact Us
If you have any question or doubt regarding the information included in this Cookie Notice, the primary point of contact is our
Data Protection Officer. The
Data Protection Officer can be contacted in the following ways:
By email:
Global Privacy Compliance
By post:
Data Protection Officer
BNY
160 Queen Victoria Street
London EC4V 4LA
10/12/2023, 2:59:58 PM